What Our Clients Say
This is what 146 of our clients thought in February 2016*:
Our service was rated by 95% of our clients as 8 out of 10 or higher.
Almost 70 % of our clients consider Port-P to be their primary IT supplier. They attribute this to relationship, service and price amongst other things.
Over half our clients have been working with us for 5 years or more.
Our clients said they valued the relationships, honesty and trust built up with our staff, who, on average, have worked for us for 9.5 years.
More than 96% of our clients rated our account managers overall as 8 out of 10 or better
Across the board, our clients valued our service levels, speed of response, speed and accuracy of delivery, communication, transparency and price.
* All clients that had bought more than £5k from us in 2015 were contacted by email and phone. 146 participated.
The results were analysed using thematic analysis.