Port-P is fast being recognised as being one of the leading support service providers across mainland UK. Port-P’s technology portfolio includes WAN, LAN, Security and IP Telephony which incorporates all of the leasing network vendors including HP, Cisco, 3Com, Nortel, Juniper, IBM and extreme networks.
All of Port-P’s support services are delivered through one single point of contact which uses the comprehensive range of skills and resources within a dedicated 24/7 technical assistance centre which is based at Port-P’s headquarters.
Services include:
Mainland UK Coverage, One point of contact for all related incidents, Guaranteed responses and fixes within the defined service level agreement, Extensive spares resources, A large network of skilled and accredited field based engineers who are backed up by specialist consultants, 24/7 service desk and call logging facilities, Service delivery management and remote and onsite services for troubleshooting issues.
Port-P has invested heavily in training and accreditations for our
engineers and consultants and we have the ability to support the
following vendors:
- Cisco
- Notyel
- Allied Telesyn
- 3Com
- Cabletron
- Watchguard
- Extreme
- Nokia
- Dell
- HP
- IBM
- Axis
- Baystack
- Draytek
- Gandelf
- Check Point
- Zyxel
- Planet
- Perle
- Newbridge
- Netgear
- Lucent
- Juniper
- Chase.
Port-P is highly committed to delivering the highest standards in support services by providing your company with unrivalled levels of service and support in order to minimise any downtime and increase your operational efficiency.
Network optimisation testing
As businesses continually search for more efficient technology solutions to meet their objectives, there is an increased pressure on IT departments to optimise their existing infrastructures. This has resulting in an increasing trend towards organisations adopting a more holistic approach to communications needs via a single IP based unified network.
There is also a demand for always on connectivity for mobile, data, voice and video applications and this is one of the main reasons why network optimisation is becoming more important in today’s converged environment.
It is essential that diagnosis tests are carried out before any IT infrastructure is modified, expanded or moved as this will help to identify the current efficiency and performance of the network.
In order to remain profitable in a highly competitive market, Port-P looks to provide new networking services to customers. Before these services can be adopted it is essential that network performance tests are undertaken. Port-P are able to provide a complete field testing solution that combines all the apparent interfaces and technologies from SDH and PDH testing to ATM & IP, GSMLeased line, X21 & E1 testing and UMTS testing.
All of our testing equipment allows us to analyse the signals given out and back at the same time across all interfaces. This process helps to highlight any issues quickly, which will help to reduce network downtime and ultimately disruption.
As Port-P has invested in the latest testing equipment, all of our field support professionals are well equipped to deal with a large range of networking technologies and protocols. This saves time, valuable resources and helps to keep costs to a minimum when it comes to testing the connectivity, performance and load testing.
Port-P’s approach delivers a unique ability to test, maintain and optimise existing networks whilst they are in operation. Due to advances in technology, Port-P also provides an unsurpassed upgrade path to cater for the changing needs of a business.
Service Overview
Test installations at the provisioning stage, Test physical lines, Emulate network traffic, Carry out load testing, Performance measurement, Voice readiness audits, Reporting tools
Reduce costs and increase operational efficiency – having to revisit a field site due to inadequate testing equipment or inexperienced support staff is the quickest way to lose money and customer confidence. Port-P has the infrastructure in place to ensure quality of service which in turn provides increased profitability and more opportunity for our customers.