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Why Port-P
Your staff can buy at your corporate rates with our Employee Purchase Scheme
Our account managers have on average over 7 years service with us and them
Our drop shipments mean that if it is available in the UK, you get it next day!
Open book pricing and cost plus agreements mean that you can buy in confidence
At port-p.com we pride ourselves on offering top pricing AND top service! Not only do we offer a telephone number that is manned 9am to 5pm Monday to Friday but we have tried to cover as many of your questions in this comprehensive help section.
Unfortunately we don´t offer pre or post sales technical advice as we believe it is better to contact the manufacturer directly & nobody knows products better than the manufacturer so it´s no surprise that they can usually answer questions much more quickly and effectively that us. For a list of manufacturer contact details please click here.
° Pricing Policy ° Can Do Service ° Email address playing up when you register ° Why do we ask you for a landline number ° Can I look at the product before I buy it? ° What is a Port-P ID? ° Discounts for education customers ° Events beyond our control
° Secure Shopping & Your peace of mind ° Tell me about my shopping basket ° What does the shipping "reference" mean ° Why do I have to give an "Order Reference" when placing an order ° Despatch & Delivery ° Who delivers our goods to you? ° Can I collect goods from you?
° Credit Accounts and Payment Methods ° Credit Cards registered abroad ° Why have you pre-authorised my credit card ° Why have you declined my order ° Lease and Finance Options
° Want to change your contact details? ° I have forgotten my password ° Managing Delivery Addresses ° Obtaining a copy invoice/receipt ° Can´t get into your account
° Service Overview ° Who is my warranty with? ° My product has gone wrong within 3 days of delivery ° My product develops a fault 3 days after delivery ° I have ordered the wrong product ° I have changed my mind ° I have received different products compared to my order ° Goods are missing... ° Who will collect the goods? ° My product is incomplete ° Online Returns Tool
° How do I access the online returns facility? ° Selecting a reason for your return ° Providing product fault information ° RMA confirmation number ° Arranging a collection ° Collection Information ° Returns Status Information
° Our Addresses & Ownership ° Press Enquiries ° '>Terms & Conditions of web usage ° '>Terms & Conditions of Sale ° Events beyond our control ° Terms & Conditions of specification sheets ° '>Privacy Policy ° Data Protection Act 1998
° Recruitment ° New Vendors & Manufacturers ° Internet Marketing Specialist