Anne-Marie began at Port-P as credit controller on July 15th, 2002. Prior to that she had 11 years’ experience in a similar role within the steel industry, so she feels she has seen both ends of the workplace spectrum. She is now part of the finance & support team, encompassing credit control, vendor payments and customer support. She is proud that all members of the team are interchangeable, meaning maximum emphasis can be placed on the quality and consistency of service, complementing both the retention and acquisition teams and, above all, ensuring customer satisfaction.
She enjoys the variety of her job – no two days are the same – and it’s always busy. The nature of the IT business means that new systems and processes are constantly evolving to ensure the optimum solution is provided. She enjoys the culture and ethos of Port-P and, although everyone has their own very individual personality, they all seem to fit together like the pieces of a jigsaw puzzle to make a great team. She likes the fact that many customers feel she can ‘nice’ payments from them rather than ‘nasty’ them. In fact many of the customers call her ‘Amr’, which is what everyone in the office calls her for short.
Outside of work, she is a keen dancer and enjoys being taken for walks by her rather excitable dog. Any spare time is spent in the kitchen, baking, and the rest of the office seem to be more than happy to be guinea pigs when a new recipe has been tested!